For More Information: The Axelrod Group, www.AxelrodGroup.com
Purpose:
To involve internal and external stakeholders in the redesign of processes and organizations.
Outcomes:
• People think systemically
• People think about whom to include when addressing issues
• Information and decision making are shared
When to Use:
• When you want to involve a critical mass of employees in the redesign of a process or organization
When Not to Use:
• When the outcomes are known or you want the redesign done by a select few
Number of Participants:
• Up to 100 per conference
• Multiple conferences of 100 people can be run in parallel
Types of Participants:
• Internal and external stakeholders, multilevel, multifunction
Typical Duration:
• Prework: 1–3 months
• Sessions: Three 2-day conferences, held 6 weeks apart
• Follow-up: 6 months–1 year
Brief Example:
At Detroit Edison, a stalled supply-chain improvement process was revitalized using the Conference Model. Two 250-person conferences were held, resulting in 26 active supply-chain improvement process projects, with millions of dollars in savings.
Historical Context:
Created in 1991 by Dick and Emily Axelrod. Emery and Trist, Von Bertalanffy, Weisbord and Janoff.
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