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Real Time Strategic Change |
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For More Information: Robert W. Jacobs Consulting, www.rwjacobs.com
Purpose: To enable people to create their future—faster than they ever believed possible.
Outcomes: • Better ways of doing business that lead to major improvements to key financial, quality, cost, timing, and other performance measures • More flexible, resilient, and responsive organizations to meet emerging market demands • Improved “changeability” that makes change a core competence • Unleashing of organizational energy and commitment
When to Use: • When you need to make big things happen—fast
When Not to Use: • When you don’t have full commitment of leadership to support the development and implementation of better ways of doing business—for themselves and their organization
Number of Participants: • 1–10,000 or more
Types of Participants: • Broad base of internal/external stakeholders who can help you create your future, faster
Typical Duration: • With Real-Time Strategic Change (RTSC), “before, during, and after” don’t exist. It’s an approach to everyday work and major transformation efforts.
Brief Example: City of New York Out of School Time program involving several hundred providers, multiple funding streams, city agencies, and oversight bodies. Through applying RTSC, these diverse stakeholders with competing needs reached consensus on a common vision, goals, and operating principles. These agreements have ensured funding goes to programs that meet specifications and improved the overall care given to children before and after school and during holidays and weekends in New York City.
Historical Context: Created in 1994 by Robert “Jake” Jacobs and Frank McKeown, RTSC is based on work by Kathleen Dannemiller, Chuck Tyson, Bruce Gibb, Al Davenport, and Nancy Badore. The method has undergone three generations of evolution.
 Real Time Strategic Change
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